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All eligible items must be returned in unused condition, accompanied with original receipt and packaging within 45 days of delivery. After 45 days, returns are no longer accepted. In certain situations, only partial refunds are granted; this includes any item not in its original condition, or items damaged or missing for reasons not due to our error.
After your return is received and inspected, if approved, a refund will be processed. A credit will automatically be applied to the original method of payment within 5-7 business days, and you will receive an automated email notification. If we have questions or we are unable to issue a refund, we will contact you via email.
Late or Missing Refunds
If you have not received your refund within 7 business days of receiving your refund notification email, first contact your credit card company as it may take some time before your refund is officially posted. Next, contact your bank to determine their processing time before a refund is posted to your account. If you’ve completed these steps and still have not received your refund, contact us at firstname.lastname@example.org and reference your original invoice number.
To make a return, fill out the return form included in your original package or send us an email at email@example.com and ship your item(s) to:
L2 Brands Attn: Web Returns300 Fame AveHanover, PA 17331.
The customer is responsible for non-refundable return shipping costs. If you are returning an item over $75, consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee receipt of your returned item.